01
Call or Message Us
Tell us your TV brand, model, and what is happening. Our dispatcher checks technician availability and confirms a time slot — often the same day. Have the TV’s model number ready if possible; it helps the technician bring the right parts.
02
On-Site Diagnosis
The technician arrives at your location in Madinah with multimeters, signal generators, and brand-specific diagnostic kits. They test the power supply, display panel, audio circuits, and input connections to identify the exact fault. Most diagnoses take 30–60 minutes.
03
Cost Approval
You receive a written estimate covering parts, labor, and time. No work starts until you approve the price. If the numbers do not add up — for example, if the repair costs more than a replacement TV — we give you an honest recommendation.
04
Repair Execution
Our technician completes the repair on-site for most jobs using quality parts and proper tools. Simple fixes like audio or power issues take 1–2 hours. Screen replacements and motherboard repairs may take 2–4 hours. If workshop time is needed, we give you a 24–48 hour turnaround.
05
Final Test and Handover
Before we leave, we test every function: picture quality at multiple resolutions, all audio outputs, every input port, Wi-Fi or ethernet connection, and smart TV features. You check the TV yourself and confirm everything works before the technician departs.