Washer is not spinning or not agitating
Usually a broken drive belt, drain pump stuck, or motor issue. We check belt + motor current, fix it.
If your washer stops mid-cycle, leaks onto the floor, or starts banging against the wall during spin, our team at الفايز صيانة will fix it — usually on the same day. You call once; we diagnose the real problem, tell you the price upfront, and complete most repairs in one visit (or install a barely-used unit if that’s the better call).

Washing machine repair is finding the mechanical or electronic fault that stops a washer from spinning, draining, heating, or starting – and fixing it in your home. In Madinah, the three we see most are blocked pumps, split drain hoses, and worn door seals. (Those usually show up as a puddle under the machine or a warning code that won’t disappear.)
Because early momentum gets sorted on the first visit, we review the pump, fill valve, belt, and drive motor before touching anything. If the machine has less than ~5 years left in it, we’ll also give you an honest compare of “fix” vs. “swap” – we’d rather do a quick repair than sell you a new unit if the old one is healthy.
Our team works in the home; we cover every district of Madin, from Al Aziziyah through the Center to King Fahd District. “Through” is the day we never skip – that’s why ال فايز صيانة has served Madinah since 2018, and why most of our work is repeat customers and word-of-mouth.
When you book us, you’re not paying for a cloaked “visit + diagnose” – the paid work is diagnosed, quoted, then fixed. Here’s exactly what that means:
We check the water inlet, pump, heating element, door switch, belt, and bearings. No guess-and-replace – we find the actual fault.
If it needs a new pump, belt, seal, or control board, we order or fit original or tested OEM-part – never a cheap substitute that dies in a month.
We run a complete wash, spin, and drain cycle before we leave. If it leaks or shudders, we don’t hand it back – we fix it further.
We’ll tell you about the Madinah hard-water and how often to chase the filter, so you don’t repeat the same fault in a year.
Concerned about time? We do on-site so you keep your day. This is the exact process we follow for every order in Madinah:
You call or WhatsApp +966506478273. We ask a few questions about the symptom (leak, noise, stuck). Our first appointment slot is the same day if you’re in the city, usually schedule same afternoon.
We arrive with a multimeter and disassemble what’s needed: check the drain pump, fill valve, belt, and temperature.” build note: no extra cost for this part.
You get a quote with the actual cause, part price, and time cost. You approve, we start. If the repair is not worth it (uncommon, but happens), we tell you honestly and you pay nothing for the visit.
We fit the part – normally 30–90 minutes. We torque everything properly and use fresh seals. No speedy cuts, but we don’t drag a 1-hour job into 3 either.
We set the machine to hot wash and drain once, then stay until it finishes and shows no error. Only then do you pay for the work.
No spanners in the wrong box: these are the kind of tools that show exactly what’s broken, then let us take it apart without damaging the drum or cabinet.
Testing the heater, motor winding, pump and control board. Fast answer, no guesswork.
For pulling panels and drawer filters, and for getting to the motor safely without puncturing lines.
We use these only after diagnostics – they get the old drum bearings out cleanly and reseat the rubber seal properly.
Door seal torn – water pooled around the base, each cycle sent a litre down the outside.
New seal fitted in 60 minutes. No puddle since; the floor and base of the unit dried out.
Clothes came out so wet that dry cycle was running 30% longer and counting.
New belt + pulley tension corrected the spin. Drying timeline went back to normal.
Bearing had worked loose – machine sounded like a grinder during high spin.
Bearings and drum seals replaced. Now spins at max about as quietly as day one.
These are the six faults we fix most in Madinah. Call 966 506 478 273 if yours is one of them; most of these get sorted in a single visit.
Usually a broken drive belt, drain pump stuck, or motor issue. We check belt + motor current, fix it.
Loose or split fill valve, worn door seal, or a hole in the drain pump box. We make the seal again, not patch the floor.
Worn drum bearing (the most common). We replace bearings + seals – this is our bread and butter locally.
Too much hard water, poor leveling, or overload. We reset the legs, clean the pump filter, and advise on load.
Faulty door latch or main control board. We test commutate components and replace only what actually at fault.
Child
200 – 600 SAR depending on the fault & parts
In 2026 local washing machine repair pricing ranges around 200–600 SAR. The visit is within the price– we don’t add a separate trip fee. Small things like a pump filter clean can be 200 SAR; a motor or drum bearing job with parts can go up to 600 SAR. You know the figure as soon as we’ve diagnosed.
We publish that because the alternative – a $99 “call out” plus straight parts markup – is the thing you don’t.
Simple drain pump/hose jobs cost less; bearing and motor jobs cost more since the drum must be teared.
We keep popular-sole parts in stock. Special-order items add a day, but not a sneaky surcharge.
Same expertise, slightly different parts. Quote is still “fixed before we start”, no drama.
“Answered at 8am, was here by 9:30, fixed the water-inlet valve. Half the price of the other place I asked.”
“Three quotes, ours was the only one with suggested labor that looked on the invoice. Highly careful process.”
“قلبها في بيتي… ثلاث ساعات وطلع أحسن ما هما دايمن”
Can’t find your case? Call 966 506 478 273 and we’ll answer it for you.
Usually a split drain hose, a worn door seal, or an overfilled tub with the filter clogged. We check all three in order.
Expect 200–600 SAR for parts + labor; simple jobs (hose / pump) are lower, bearing/motor jobs go up. You get the exact price in diagnostic.
Yes. Call between 9–12 AM; if we have a technician free, we’ll get hold of that day. Same-day visits are common on Monday–Thursday.
Most single-fault repairs take 1–3 hours end-to-end, including the test cycle. Bigger jobs (bearing + motor) can take a bit longer.
Samsung, LG, Haier, Candy, Sharp, and the popular general brands. We’re comfortable with both top-load and front-load.
The leak very likely to damage tiles and paint beneath. We tackle seals/hoses before they spread – same day if you call early.
Yes — all of Majah city, including Al Aziziyah, Al Khalidiyah, Qiblatayn, King Fahd District, Uhud, Al Jorf, and other nearby neighborhoods.
For most residential calls, yes — when we complete the repair. If you skip planned after diagnosis, hard call-out fee may apply.
Yes, we handle stacked units; we can pull the washer out or fix it in place with a rear approach.
Parts we replace come with a manufacturing-level warranty, usually 3–6 months on component; ask for details for your exact part.
Same-day options daily at 9am–12am. Call +966 506 478 273and tell us the fault — we’ll tell you the honest time and price.
Call now →Prefer to talk? Call, WhatsApp, or visit our location. We travel everywhere in Madinah.